DVA MyAccount - How to Register

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DVA MyAccount - How to Register

Post by Admin on Thu 31 May 2012, 02:21

DVA MyAccount, the new online way of doing business with DVA.
Please follow this simple two step process to register and get started with MyAccount.

Step 1: Call 1800 173 858 to speak to a DVA officer and receive a registration number. You will need to go through a simple proof of identity process, so please have your DVA file number or client number ready.

Step 2: Once you have your registration number, visit http://www.myaccount.dva.gov.au , select the REGISTER NOW button and follow the on screen prompts to get your account logon. Please find attached a step-by-step guide to assist you.
The website also provides a helpful "how to" video for the registration process which guides you through the steps.
MyAccount is quick, simple and secure and services will be regularly updated. Keep an eye on the website to see what's new.
Please note: We are currently experiencing a higher than expected volume of calls and ask for your understanding if we are unable to answer your call immediately.

To view or download the PDF file associated with this topic please go to the FESR Website:
http://www.fesrnavy.asn.au and Select the Forum Menu, then open the DVA Articles topic.

Maureen Hill
Department of Veterans' Affairs
Veterans Access Network
Telephone: 133254(Metro) 1800 555 254 (Regional)
Fax: 08 9366 8375
GPO Box 9998 In your Capital City
generalenquiries@dva.gov.au
http://www.dva.gov.au
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